Technical Partner Manager (API and Integrations)

 

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As a Technical Partner Manager, you will be responsible for the technical engineering of new partner integrations for our Retail, Restaurant and eCommerce products. Each partner has an individual Go-To-Market program that aligns the prospects’ goals and incentivizes them to bring retailers, eCommerce owners and restaurateurs to the Lightspeed platform. Your work will have a direct impact on our growth and contribute to our largest strategic partnerships.

 

What you’ll be responsible for:

  • Onboard new integrations partners to our ecosystem of ISV’s, product, payment partners and VAR’s;
  • Lead in depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue;
  • Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products.
  • Define and maintain UX standards and validate partner integrations before deployment.
  • Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy needed, to build integrations and address customers needs.
  • Act as an escalation point when partner technical issues can’t be resolved by our API
  • Support team or require advanced technical thinking.
  • Support the Partner Managers with any product or technical questions relating to integrations.
  • Manage the workflow and partner pipeline to deliver the assigned territories integrations in a timely manner.
  • Drive close collaborations with Product, Development, Sales and the entire partnerships team.

 

What you’ll be bringing to the team:

  • Technical / Partnerships / Sales Engineering experience;.
  • Experience in stakeholder management with different levels;
  • You are an independent, entrepreneurial who thinks in solutions and keeps in mind the needs of our customers, the partner and the market;
  • Deep understanding of API’s;
  • HTML/CSS, Javascript knowledge;
  • Ability to understand new technologies and systems quickly
  • Proven track record in Software experience - related to hospitality/retail or e-com services;
  • High degree of initiative and self-direction with the ability to find solutions;
  • Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy.
  • You are a true motivator with positive energy to fit this vibrant team
  • Great time management as many stakeholders depend

 

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.
  •  

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Health insurance 
  • Health and wellness benefit of $500 per year
  • Paid leave and assistance for new parents
  • Mental health online platform and counselling & coaching services
  • LinkedIn Learning license
  • Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, and APAC.

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!