As a key member of Lightspeed’s dynamic in-house Marketing Content team, you will be the voice of Lightspeed for the hospitality industry, supporting initiatives that expand our reach into new and existing markets. As the Content Specialist for our Hospitality division, you’ll be our go-to expert on Lightspeed’s suite of restaurant software solutions and support the global Content Manager on product launches, campaign execution and editorial planning, delivering content for a range of projects on multiple channels. Your work will have a direct impact on positioning Lightspeed as the leading omnichannel commerce platform for the hotel and restaurant industries. 

What you’ll be responsible for

  • Delivering highly polished, creative and impactful copy that supports the go-to-market strategy and launch of new products and product updates
  • Managing the restaurant and hotel content calendar (blogs, webinars, customer stories, etc.) to support marketing and PR needs
  • Developing an in-depth knowledge of our key products, customers and business types
  • Writing and managing content on our website, ensuring it follows style and UX guidelines and making recommendations for improvements
  • Optimizing content performance with guidance from acquisitions and marketing leads
  • Staying up to date on North American hospitality industry news and trends

What you’ll be bringing to the team

  • 2-3 years of experience in SAAS marketing, copywriting or journalism
  • Bachelor’s degree in language, literature, marketing or equivalent experience
  • In-depth knowledge of content marketing and restaurant industry trends
  • Excellent people skills and the ability to collaborate with cross-functional teams, from sales to product to support
  • Ability to take complex concepts and explain them simply and briefly
  • Strong empathy for users and a passion for creating technical content that connects
  • Exceptional ROI-tracking skills—equal parts creative and data-driven
  • Outstanding writing skills and crazy attention to detail 
  • Ability to poke holes in copy—including your own—and iterate quickly

Even better if you have, but not necessary

  • Experience and contacts in the hospitality industry
  • Experience managing an editorial calendar
  • Technical writing and/or journalism experience
  • Intermediate to advanced SEO and web analytics knowledge

Über Lightspeed POS Inc.

Lightspeed POS Inc. (TSX: LSPD) ist eine cloudbasierte Handelsplattform, die von kleinen und mittelständischen Unternehmen in über 100 Ländern der Welt genutzt wird. Mit intelligenten, skalierbaren und zuverlässigen Kassensystemen ist es eine Komplettlösung, die Restaurants und Einzelhändler dabei unterstützt, kanalübergreifend zu verkaufen, den Betrieb zu verwalten, mit Kunden in Kontakt zu treten, Zahlungen zu akzeptieren und ihr Geschäft zu erweitern.

Lightspeed mit Hauptsitz in Montreal, Kanada, ist auf über 900 Mitarbeiter angewachsen, mit Niederlassungen in Kanada, USA, Europa und Australien.