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Are you actively looking for a new opportunity? Or just checking the market? Well
 you might just be in the right place!

We’re looking for an Account Manager to join our Sales team in London. You will play a key role in driving revenue in the UK hospitality market. You are passionate about building strong relationships with merchants in hospitality. You provide them with recommendations on how to build and implement the right tactics to move their business forward and ensure repeating business. As Account manager you play a key role in managing our customer success and happiness.

What you’ll be doing:

  • Coach merchants to grow their business by providing tailored and structured recommendations to achieve those goals;
  • Engage with existing customers through outbound prospecting to up-sell, renew and cross sell;
  • Effectively lead prospects through a defined sales process, and track prospect progression to close in Salesforce.com;
  • Identify opportunities and achieve and surpass monthly, quarterly, and annual sales quotas;
  • Demonstrate an in-depth understanding of industry trends and act as a trusted advisor who leads one-­on-­one screen sharing presentations.

And a little bit of...

  • Work on other sales/marketing campaigns designed to improve the customer experience and grow Lightspeed Monthly Recurring Revenue in the process;
  • Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:

We're looking for a candidate who has experience with the following:

  • Sales experience, preferably in a solution‐sales / technology‐related environment;
  • Exceptional ability to develop and maintain relationships with a wide range of decision makers, by preference entrepreneurs or SMB’s;
  • Full professional fluency in Dutch and English;
  • Excellent telephone manner, experience selling over the phone is a plus;
  • Strong presentation skills;
  • Understanding of industries in hospitality;
  • A high level of technical aptitude;
  • Strong attention to detail;
  • Ability to work with a big portfolio of customers and work well under pressure.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you:

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a genuine impact.


 and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Health and wellness benefit of ÂŁ400 per year
  • Mental health online platform and counselling & coaching services
  • Paid leave and assistance for new parents
  • LinkedIn Learning license

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. 

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine in over 100 countries. Lightspeed has offices in Canada, the USA, Europe, Russia and APAC.

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!